.chat-launcher {
  position: fixed;
  right: 1.25rem;
  bottom: 1.25rem;
  z-index: 100;
  width: 60px;
  height: 60px;
  display: grid;
  place-items: center;
  border: 0;
  border-radius: 50%;
  color: #0b1422;
  background: linear-gradient(135deg, var(--accent, #f6b73c), var(--accent-strong, #ff8a3d));
  box-shadow: 0 16px 45px rgba(0, 0, 0, 0.38);
  cursor: pointer;
  transition: transform 180ms ease;
}
.chat-launcher:hover { transform: translateY(-3px); }
.chat-launcher svg { width: 27px; height: 27px; }
.chat-panel {
  position: fixed;
  right: 1.25rem;
  bottom: 6.1rem;
  z-index: 100;
  width: min(380px, calc(100vw - 2rem));
  overflow: hidden;
  border: 1px solid var(--line, rgba(255, 255, 255, 0.09));
  border-radius: 24px;
  color: var(--text, #f4f2ea);
  background: #0d1c2e;
  box-shadow: 0 24px 80px rgba(0, 0, 0, 0.5);
  font-family: "Manrope", sans-serif;
  line-height: 1.6;
  transform: translateY(12px) scale(0.98);
  transform-origin: bottom right;
  opacity: 0;
  visibility: hidden;
  transition: opacity 180ms ease, transform 180ms ease, visibility 180ms ease;
}
.chat-panel.is-open {
  transform: translateY(0) scale(1);
  opacity: 1;
  visibility: visible;
}
.chat-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: 1rem 1.1rem;
  background: linear-gradient(135deg, rgba(246, 183, 60, 0.18), rgba(255, 138, 61, 0.08));
  border-bottom: 1px solid var(--line, rgba(255, 255, 255, 0.09));
}
.chat-header strong { display: block; color: var(--text, #f4f2ea); }
.chat-header span { display: block; color: var(--muted, #b4c4d4); font-size: 0.78rem; }
.chat-channel {
  display: inline-flex !important;
  align-items: center;
  gap: 0.4rem;
  margin-top: 0.35rem;
  padding: 0.28rem 0.55rem;
  border: 1px solid rgba(42, 171, 238, 0.3);
  border-radius: 999px;
  color: #9edcff !important;
  background: rgba(42, 171, 238, 0.1);
  font-size: 0.7rem !important;
  font-weight: 700;
  letter-spacing: 0.02em;
}
.chat-channel svg { width: 13px; height: 13px; fill: currentColor; }
.chat-close {
  border: 0;
  padding: 0.4rem;
  color: var(--muted, #b4c4d4);
  background: transparent;
  font: inherit;
  font-size: 1.35rem;
  cursor: pointer;
}
.chat-body { padding: 1rem; }
.chat-body.is-conversation .chat-welcome,
.chat-body.is-conversation #chat-form { display: none; }
.chat-welcome {
  margin: 0;
  padding: 0.85rem 1rem;
  border-radius: 16px 16px 16px 4px;
  color: var(--muted, #b4c4d4);
  background: var(--surface-strong, #12273f);
  font-size: 0.92rem;
}
.chat-form { display: grid; gap: 0.75rem; margin-top: 1rem; }
.chat-form input,
.chat-form textarea,
.chat-message-form textarea {
  width: 100%;
  border: 1px solid var(--line, rgba(255, 255, 255, 0.09));
  border-radius: 13px;
  padding: 0.78rem 0.9rem;
  outline: none;
  color: var(--text, #f4f2ea);
  background: rgba(255, 255, 255, 0.04);
  font: inherit;
  box-sizing: border-box;
}
.chat-form input:focus,
.chat-form textarea:focus,
.chat-message-form textarea:focus { border-color: var(--accent, #f6b73c); }
.chat-form textarea { min-height: 105px; resize: vertical; }
.chat-submit,
.chat-send-button {
  border: 0;
  border-radius: 999px;
  padding: 0.8rem 1rem;
  color: #0b1422;
  background: linear-gradient(135deg, var(--accent, #f6b73c), var(--accent-strong, #ff8a3d));
  font: inherit;
  font-weight: 700;
  cursor: pointer;
}
.chat-submit { width: 100%; }
.chat-submit:disabled,
.chat-send-button:disabled { cursor: wait; opacity: 0.65; }
.chat-status {
  min-height: 1.35rem;
  margin: 0;
  color: var(--muted, #b4c4d4);
  font-size: 0.82rem;
  text-align: center;
}
.chat-status.is-success { color: #77d8b3; }
.chat-status.is-error { color: #ff9b91; }
.chat-privacy {
  margin: 0;
  color: var(--muted, #b4c4d4);
  font-size: 0.72rem;
  text-align: center;
}
.chat-privacy a { color: var(--accent, #f6b73c); }
.chat-conversation[hidden] { display: none; }
.chat-thread {
  display: flex;
  min-height: 170px;
  max-height: 285px;
  flex-direction: column;
  gap: 0.7rem;
  overflow-y: auto;
  padding: 0.25rem 0.2rem 0.8rem;
  scrollbar-width: thin;
}
.chat-message {
  max-width: 85%;
  padding: 0.72rem 0.85rem;
  border-radius: 15px;
  font-size: 0.9rem;
  line-height: 1.45;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}
.chat-message.is-visitor {
  align-self: flex-end;
  color: #0b1422;
  background: linear-gradient(135deg, var(--accent, #f6b73c), var(--accent-strong, #ff8a3d));
  border-bottom-right-radius: 4px;
}
.chat-message.is-operator {
  align-self: flex-start;
  color: var(--text, #f4f2ea);
  background: var(--surface-strong, #12273f);
  border: 1px solid var(--line, rgba(255, 255, 255, 0.09));
  border-bottom-left-radius: 4px;
}
.chat-message-form {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 0.6rem;
  padding-top: 0.8rem;
  border-top: 1px solid var(--line, rgba(255, 255, 255, 0.09));
}
.chat-message-form textarea { min-height: 46px; max-height: 110px; resize: vertical; }
.chat-send-button { align-self: end; min-height: 46px; }
.chat-honeypot { position: absolute !important; left: -9999px !important; }

@media (max-width: 480px) {
  .chat-launcher { right: 1rem; bottom: 1rem; }
  .chat-panel { right: 1rem; bottom: 5.8rem; width: calc(100vw - 2rem); }
}

.chat-panel [hidden] { display: none !important; }
.chat-panel { max-height: calc(100dvh - 7.5rem); overflow-y: auto; }
.chat-choices { padding: 1rem; display: grid; gap: 0.75rem; }
.chat-choices > p:first-child { margin: 0 0 0.25rem; }
.chat-choice {
  display: grid;
  gap: 0.25rem;
  width: 100%;
  box-sizing: border-box;
  padding: 1rem;
  border: 1px solid rgba(42, 171, 238, 0.4);
  border-radius: 16px;
  background: rgba(42, 171, 238, 0.1);
  color: #9edcff;
  text-align: left;
  text-decoration: none;
  font: inherit;
  cursor: pointer;
}
.chat-choice span { color: var(--muted, #b4c4d4); font-size: 0.8rem; }
.chat-choice.is-whatsapp { border-color: rgba(37, 211, 102, 0.4); background: rgba(37, 211, 102, 0.1); color: #8aefaf; }
.chat-choice:hover { filter: brightness(1.15); }
.chat-choice[aria-disabled="true"] { opacity: 0.5; cursor: default; }
.chat-back { margin: 0 0 0.75rem; padding: 0.25rem 0; border: 0; background: transparent; color: var(--muted, #b4c4d4); font: inherit; font-size: 0.8rem; cursor: pointer; }
.chat-panel :focus-visible, .chat-launcher:focus-visible { outline: 2px solid var(--accent, #f6b73c); outline-offset: 3px; }